Making a Reservation

An advance reservation is necessary to secure a slot so that you will not be disappointed.

  • Our peak hours are in the evenings and weekends (especially Saturdays), so book as far in advance as possible to ensure getting your preferred timing.
  • On the weekends and public holidays, it is advised to book at least 1-2 weeks in advance, and at least 1 month in advance during the weeks leading up to the Lunar New Year.
  • If you are booking an appointment with a voucher or for a specific promotion, please mention it so that the spa can advise you of any policy that may affect its use.

All our beauty therapists are experienced and well trained to provide consistent and quality treatments. However, if you have a preference, do not hesitate to let us know, we will try our best to accommodate, but it will be upon availability.

No, we do not require any deposit. We are more than happy to secure an appointment for you.
You can cancel or make changes to your reservation any time (before 10am) one day before your scheduled appointment.

Yes, we collect a small token of $10 in case of no show or cancellation (after 10am) one day before your scheduled appointment. This is because once an appointment is made,a treatment room and a beauty therapist are reserved and assigned exclusively for you.

  • Please arrive slightly before for your appointment so you can unwind or visit the restrooms prior to starting your treatment.
  • New Customers are advised to arrive 15 minutes prior to your appointment time for registration & complimentary skincare consultation.

While we try our best to ensure that you enjoy a full treatment session, however, late arrival may result in reduced treatment time as there may be another booking after your session. Please note that you will still be charged fully for the treatment(s) booked.

Spa Services

We specialize in providing facial services using SK-II products combined with bespoke protocols and advance skincare technology.

Yes, we use SK-II products in all our facial treatments.

Yes, we have available a comprehensive treatment range that leverage on advance skincare technology such as Radio Frequency, IPL, Oxygen, and others.

Yes, we do light pore extractions in most of our facial treatments. And we do have treatments specifically for those with pore concern as well.

Yes, we do provide simple eyebrow trimming upon request. Kindly let your Beauty Therapist know.

We do provide a comprehensive menu of treatments that you can add-on to your facial for localized focus areas such as the eyes, neck, and chin.

No, we do not provide body massages.

  • Our treatments and products are suitable for most conditions, Including pregnancy and sensitive skin. Furthermore, we can adjust the treatment protocol to make it more comfortable for the expecting moms. Please let our staff know in advance so we can advise you accordingly.
  • If you have medical or severe skin conditions or concern about doing the facial during your pregnancy, it is recommended that you consult your doctors before visiting the spa. Please do not hesitate to contact us should you need further assistant at

Yes, we welcome both male & female clients.

Home Care Products

Yes, we do. Home care is a very important part of holistic skincare regiment. We carry a full range of SK-II products.

Definitely! We are an authorized retailer for SK-II products and all the SK-II products used and sold at the spa are acquired directly from SK-II’s official channel.

Yes. Package members can enjoy special discounts & exclusive promotion when purchase from our spa.


Gratuities are not expected as it is our pleasure to serve you. However, we do encourage you to provide us with your candid feedback on your treatment experience with us. We are always looking for ways to enhance our services to you.

Mobile Phones

The spa environment is designed to offer a tranquil and stress-free experience, we encourage you to turn your mobile phones to silent while visiting the spa. If you need to use your mobile phones during your appointment, please note that we will still need to end the treatment at the scheduled time.

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