SK-II Boutique Spa Package Membership

How do I apply for the membership?

  • Customers are automatically enrolled into the SK-II Boutique Spa Membership when they purchase a Standard Flexi Package.
  • Membership is valid if the member maintains an active Flexi package with credit balance within the validity period.
  • The membership is only applicable to the main Package Holder, and not transferable or sharable.

What are the benefits of the membership?

  • Discounted treatment prices.
  • 10% discount on retail products.
  • Birthday Perks (only applicable to customers who opt in for email notification.)
  • Complimentary skincare diagnosis (worth $65, available upon request)
  • Exclusive offers, invitation to launches, previews, workshops.

Spa Package Terms & Conditions

  • All bookings are considered tentative. A confirmation request will be sent via WhatsApp prior to the appointment date. Customers are required to response to message. The booking will be cancelled if no response is received. A penalty fee of $10 will be deducted from the package in the event of short-notice cancellation/no show after the stated time in the reminder message (no calls/email reminders will be made).
  • Standard Package of $2000 & above is valid for 3 years. Package below $2000 is valid for 1 year from the application date. Unutilized balance after the expiry date will be nullified & there is no refund or exchange allowed. Package validity cannot be extended. Validity may be different for promotional packages. Please refer to the specific promotion terms & expiry date.
  • There is no refund/exchange once the package is purchased. Unused packages (not expired) can be exchanged for other packages or retail products of equal to or higher value within 7 days of purchase. No cash refund to be given.
  • All complimentary items are not refundable, exchangeable, and not valid with other promotion/offer/retail products.
  • No refund will be given in the event of relocation/closure of outlet(s) or unavailability of a specific staff so long as the services can be rendered at a different location or by a different staff.
  • Standard Package holders are entitled to a 10% discount on selected non-promoted products. This privilege is valid only while the package is active and the last redemption date is within 2months & is not transferable or applicable with another offer/discount. Not applicable with promotional packages.
  • Flexi package credit points are redeemable at the prevailing Members prices at the time of redemption. Items in the treatment specific (Simply)packages are fixed & not exchangeable for other items. In the case of a reduced treatment time due to customer’s lateness, full treatment will be deducted.
  • A $10 Premium is applicable for each session rendered by the Head Beauty Therapists from January 1, 2019 onwards.
  • All booking requests (timing, location, and therapist) are subjected to availability. Late arrival may result in reduced treatment time.
  • Standard packages are transferable and can be utilized at the SK-II Boutique Spa outlet within the country of purchase only. Promotional packages are not transferable, unless otherwise stated.
  • The company’s standard operation policies, including the spa etiquette, are to be observed at all times while at our facilities.
  • The company reserves the right to change menu items, prices, privileges, personnel and other policies at any time without prior notice, nor compensation.

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